At YouVerseOnline.com, your privacy matters. This Privacy Policy explains how we collect, use, and protect your information when you use our AI - powered emotional support and communication coaching platform.
We're committed to full transparency, safety and your control over your data.
PERSONAL INFORMATION: Your name (if you share it), Email address (for accounts or contact), Any info if you choose to input when interacting with our chat bot (e.g. emotions, challenges, goals)
USAGE DATA: Interactions with our platform (e.g. chat history, tool usage), Time spent on the site, pages visited and Technical info like device type, browser, operating system
COOKIES AND TRACKING: We use minimal cookies to: Save your preferences (like dark/light mode). Understand usage patterns to improve the platform. We do not use tracking to serve ads or sell your data
HOW WE USE YOUR DATA: We use your data to offer a personalised, emotionally intelligent AI experience, improve the quality and responsiveness of our support system, secure and maintain the platform, communicate updates or essential service messages. We never use your data to manipulate or advertise you.
YOUR PRIVACY,YOUR CONTROL: You always have the right to - Access your data, Edit or correct any information you've shared, Delete your information upon request or OPT out of future contact or AI learning features. We make it easy. Just email us at youverseassistant@gmail.com
HOW WE PROTECT YOUR INFORMATION: We implement strict security protocols to keep your data safe - End-to-End encryption, Secure cloud storage, Anonymised data training (when used for AI learning), No third-party sharing without your clear consent. We store the minimum data necessary and only for as long as needed to support your journey.
WHO CAN ACCESS YOUR INFORMATION: Only authorised members of the YouVerse team (currently a solo-led mission by the founder) can access user data - and only to ensure your experience is meaningful, smooth, and safe
You may receive occasional emails for: Important account updates, New features or tools meant to support your growth, Responses to messages or support inquiries. You can unsubscribe from non-essential communication at any time.
We may update this Privacy Policy from time to time. If major changes are made we'll notify you on the site or via email.
Last updated: 15/07/2025
Current version always available at:
www.youverseonline.com/privacy
Contact Us
Have questions, concerns, or requests?
Reach out directly at youverseassisstant@gmail.com - we're here to help